HNB General Insurance (HNBGI), a prominent Sri Lankan insurer, has officially announced Dilshan Perera as its new Chief Operating Officer. This strategic appointment underscores the company's commitment to strengthening its leadership team with seasoned professionals who possess a deep understanding of market dynamics and operational excellence.
Perera's career spans more than 20 years, during which he has accumulated diverse expertise in critical areas such as strategic planning, digital transformation, marketing, brand development, sales, business growth, and enhancing customer experiences. His professional journey includes significant stints in both life and general insurance, alongside valuable contributions in the telecommunications, banking, and retail industries. Notably, he previously served as Chief Transformation Officer at HNB General Insurance for three years, where he played a pivotal role in the company’s transformative initiatives, particularly in technology adoption and customer-centric program development. His background also includes leadership positions at Dialog Axiata as Head of InsurTech and co-founding InsureMe.lk, Sri Lanka's inaugural insurance comparison platform, in addition to marketing leadership at HNB Assurance and management roles at DFCC Bank and Ceylinco Life.
Sithumina Jayasundara, the Executive Director and CEO of HNB General Insurance, expressed his enthusiasm regarding Perera's appointment. He highlighted Perera's profound strategic, digital, and operational leadership capabilities, emphasizing his proven success in fostering innovation, cultivating strong brands, and achieving tangible performance outcomes. Jayasundara voiced confidence that Perera's contributions will be instrumental in elevating value for both customers and stakeholders as the company continues its trajectory of expansion and transformation. HNB General Insurance, regulated by the Insurance Regulatory Commission of Sri Lanka (IRCSL), specializes in both motor and non-motor insurance segments.
This appointment signifies HNBGI's forward-looking vision, embracing innovation and seasoned leadership to navigate the evolving landscape of the insurance industry. Perera's extensive experience and strategic insight are poised to drive the company toward new heights of operational efficiency and customer satisfaction, reinforcing its position as a market leader in Sri Lanka.
